Refund Policy

JoMar Business Solutions, a division of Nitty Gritty Powerwashing & Mobile Services, LLC, provides ClarityCommand™ digital educational courses, memberships, downloads, worksheets, templates, and online portal access. Because these products are delivered immediately and can be accessed, downloaded, or viewed upon purchase, refunds are limited as outlined below.

Last updated · May 29, 2026

Classes & digital courses

Refund requests may be submitted within 7 calendar days of purchase if all of the following are true:

• Less than 10% of the course content has been accessed; and
• No downloadable resources have been substantially used; and
• No course completion certificate has been issued.

Once a student has accessed a significant portion of the course, downloaded materials, completed lessons, or received a certificate, the purchase becomes non-refundable.

Refunds are granted at the sole discretion of JoMar Business Solutions after review of account activity. Accounts showing excessive content consumption, downloading, copying, sharing, or abuse may be denied a refund request.

At our discretion, eligible customers may receive a course credit or transfer into another program in place of a cash refund.

Memberships & portal access

Monthly subscriptions to ClarityCommand™ portals may be canceled at any time.

• Cancellation stops future billing.
• Payments already processed are non-refundable.
• Access remains available through the end of the current billing period.

Cancellation of a subscription does not automatically generate a refund. Customers remain responsible for charges incurred prior to cancellation.

Promotional trials

Free trials, discounted trials, and promotional access periods are non-refundable. If a paid subscription follows a free trial, the customer is responsible for canceling before the next billing date.

Live training, workshops & events

If JoMar Business Solutions offers live workshops, webinars, or speaking events:

• Cancellations made at least 7 days before the event may receive a full refund.
• Cancellations made within 7 days of the event may receive a credit toward a future program.
• No refunds are available after attendance or access to event recordings.

Chargebacks

Customers agree to contact JoMar Business Solutions before initiating a chargeback with their bank or credit card provider. Fraudulent chargebacks may result in suspension or termination of access to all programs and services.

No guaranteed outcomes

Educational programs are provided for informational and educational purposes only. We do not guarantee credit score increases, business funding approvals, loan approvals, government contract awards, employment outcomes, or financial results. Individual results depend on numerous factors outside our control.

Requesting a refund

Refund requests must be submitted in writing to the contact below. All requests will be reviewed within 10 business days.